At Travel Edgepro, your privacy is not just a legal obligation — it is our commitment to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile services, or book travel through us. We are dedicated to being transparent about your data and respecting your choices.
When you book flights, hotels, or travel packages through Travel Edgepro, we collect certain personal information to complete your reservation and provide you with a seamless travel experience. This includes:
Personal Identification Information: Your full name, date of birth, gender, passport details, nationality, and emergency contact information — as required by airlines, hotels, and immigration authorities.
Contact Information: Your email address, phone number (including WhatsApp), and mailing address. We use this to send booking confirmations, travel updates, and support communications.
Payment Information: Credit/debit card details, UPI IDs, bank account information, or other payment method details. Please note that Travel Edgepro uses secure, PCI-compliant payment gateways. We do not store full payment card details on our servers.
Travel Preferences: Seat preferences, meal requests, frequent flyer numbers, hotel room preferences, and special assistance requirements.
Technical Information: IP address, browser type, device information, and cookies that help us improve your browsing experience and show you relevant travel deals.
Travel Edgepro uses your personal information for the following purposes:
Booking and Fulfillment: To process your flight, hotel, or package bookings; issue tickets and vouchers; and communicate important travel updates such as schedule changes or cancellations.
Customer Support: To assist you with changes, cancellations, refunds, or any travel-related inquiries. Our 24/7 support team uses your information to verify your identity and help you quickly.
Personalization: To recommend destinations, deals, and travel packages that match your preferences and past bookings.
Legal and Safety Obligations: To comply with applicable laws, regulations, government requests, and security requirements of airlines, hotels, and immigration authorities.
Travel Edgepro does not sell your personal information to third parties. However, we may share your information with trusted partners to fulfill your travel arrangements:
Airlines and Hotels: Your name, passport details, and preferences are shared with airlines and hotels to complete your booking and provide services.
Payment Processors: Secure payment gateways handle your financial information to process transactions.
Service Providers: Third-party vendors that help us operate our website, send emails, or provide customer support — all under strict confidentiality agreements.
Legal Authorities: When required by law, court order, or government regulation, we may disclose your information to comply with legal obligations.
Travel Edgepro implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for data transmission, secure servers, and restricted access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete data; request deletion of your data (subject to legal and contractual obligations); and opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting our support team.
Travel Edgepro retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years as required by tax and accounting laws.
Our services are not directed to individuals under 18 years of age. Travel Edgepro does not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Travel Edgepro may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our privacy team. We are available 24/7 via email, phone, or WhatsApp — in English and Hindi. Your trust matters to us.
Travel Edgepro – Your journey, our expertise. Your privacy, our promise.